We are looking for an IT hero to resolve employees’ technical distress and shape a new and fantastic IT world. If the following sounds like you, congratulations, you have unlocked the right to apply. A tech savvy master that you are, you naturally gravitate towards solving technical puzzles. You have an incredibly friendly disposition and can translate computer-speak to the common tongue of us average folks. Not only are you a translator, but you are Yoda of IT and can foresee, plan, and strategize the next step – scratch that—10 steps. Your mission will be to maintain and administer our company’s computer networks. Your primary tasks will include maintenance of computer networks, hardware, software, and other related systems. You will also perform disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. In this mission, you will be working closely with the users of our network in order to identify potential risks and solve existing problems.
To be successful in this position, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including firewalls, routers, switches, controllers and other techy stuff. A deep knowledge of application transport and network infrastructure protocols is highly desired and will make this mission more successful.
Strategically thinking through problems and providing long term IT solution and infrastructure.
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Handling day-to-day technical support and other duties as assigned.
Strong understanding of network infrastructure and network hardware.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
Network security experience.
Bachelor’s degree in information technology related field of study with a network engineering focus or equivalent experience.
Etekcity is a rapidly expanding e-commerce retailer and IoT company specializing in everyday tech and gadgets, home goods, and outdoor equipment. Living up to our motto of “building on better living,” we’ve recently grown into additional markets with specialized brands: Levoit (wellness and style at home), Cosori (advanced and smart kitchenware for healthy living), and Zestkit (kitchen tools and gadgets). All our brands are powered by our in-house app for home automation, VeSync.
As we’ve grown, a number of our products have garnered industry attention. We’ve won CES Innovation Awards and the Red Dot Design award, and we expect to produce more award-winning ideas in coming years.
Through our core strengths in rapid design, innovation, and product development, plus our exceptional e-commerce and customer support, we’re constantly working to make a healthier lifestyle readily attainable. We boast a diverse workplace and amazing benefits. Come join the team as we build on better living.
Job Type: Full-time