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Product Manager

Marketing Anaheim, CA

Company Description


Etekcity is an e-commerce retailer, IoT company, and family of successful household brands. We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room, or one of our Cosori air fryers en route in an Amazon package. Maybe you’re really techy and you’ve set up several Voltson WiFi outlets at home with our app, VeSync.


Though we’re a young and energetic company, we’ve had tremendous success, and we’re constantly growing our team. As we garner more and more industry attention—just check out our awards from CES Innovation, iF Design, IGA, and Red Dot—we also need driven and talented people to join our team.


That brings us to you, and what you’d receive working here. Our employees are smart and hardworking individuals with great ownership over their projects—they’re confident in their work, yet know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this might be a great fit for you since work culture is a point of extreme pride and importance to us.


Job Overview


We’re excited to find the right product manager to join us. We are looking for an individual who is proactive, resourceful, creative, enthusiastic, optimistic, and passionate about products in the household goods category. As our Product Manager, you would be our all-around product and support expert, working with teams across the organization globally.


This role best suits someone who demonstrates strong general technical skills in household products, an ability to identify market opportunities for product line expansion, a love for gathering data and facts to formulate conclusions and recommendations, a basic knowledge of manufacturing and sourcing, and enthusiasm in working with the product development and management teams.


Responsibilities


Research the market to determine and identify new leads and potential new markets

Be knowledgeable and provide feedback on products, competitive information, and technology trends

Work and collaborate across multiple departments to optimize business strategy around customer and market needs

Communicate and coordinate with our international offices to ensure products are developed, delivered, and enhanced to meet market needs

Compare and evaluate competitor products and suggest product development and suggesting and coordinate must-have product credentials, communications, and tangible assets

Assist in the creation of educational materials such as user manual, quick start guide, technical video scripts, process flow charts, training materials, etc.

Stay up-to-date with product launch checklists by keeping track of product development, accreditations/certifications, and fact-checking printed and digital marketing materials

Be the go-to person for all product-related inquiries

Own product issues from detection to resolution; troubleshoot independently, prioritize, and interface with Development team to problem-solve

Provide training and product demonstrations to internal departments

Collaborate with Development team on product enhancements/customer requests

Attend and represent the company at trade shows and local events


Qualifications


Bachelor’s degree in Consumer Behavior/Consumer Psychology/Social Sciences or related fields

Mechanical/electrical engineering background or knowledge is a plus

Strong analytical and problem-solving skills

Ability to effectively prioritize and execute tasks

Proficiency with MS Office applications, with advanced skills in MS Excel

Ability to look at problems from multiple perspectives and formulate a theory before execution

Solid presentation and interpersonal skills

Must be highly self-motivated, with a high level of proactiveness and the ability to multitask

Results-oriented

Bilingual in English and Chinese (Mandarin) is a plus




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