Cookie Policy

We use cookies to give you the best experience on our website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. You can change your cookie settings at any time but if you do, you may lose some functionality on our website. More information can be found in our Privacy Policy and Cookies.

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COOKIE POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer when a website is visited. Cookies contain information that is transferred to your computer's hard drive. Cookies cannot be used to run programs or deliver viruses to the computer or mobile device accessing the website.  Users can establish or change their browser settings to refuse cookies.  Nonetheless, refusing cookies may interfere with the full functionality of the website and limit the user experience. 

We use the following cookies:

·         Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name

Purpose

laravel_session

This cookie is used for tracking the session. It tracks user data, such as logged in credentials.

This cookie expires at the end of the session.

XSRF-TOKEN

This cookie is used to stop cross-site postscripts, and to set a lifetime on a form for security.

This cookie expires at the end of the session.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. If you would like more information about the cookies used by these third parties, as well as details on how to opt-out, please see the table below.

Provider and Cookie name

Purpose or Cookie Info

Zendesk

 

A chat widget is used on our website for customer support which is provided by Zendesk and requires certain cookies to function properly and register the visitor.

For further details on Zendesk, please see: https://support.zendesk.com/hc/en-us/articles/360022367533-Enabling-cookie-consent-for-the-Chat-widget-Web-SDK

Hotjar

Hotjar is one of the tools we use to analyze and improve users’ behavior in websites.

For further details on Hotjar, please see: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information

Bazaarvoice

 

 

These cookies are operational cookies necessary for the Bazaarvoice service and performance cookies to help improve the user experience, optimise services and collect diagnostic information.

For further details on Bazaarvoice, please see:  https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/cookies.html

Google Analytics

 

Google Analytics is a tool used to help measure how users interact with the Etekcity.com website content.

For further details on Google Analytics, please see: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

If you do not wish to allow the use of Google Analytics cookies, Google provides an opt-out plug-in for most common website browsers: http://tools.google.com/dlpage/gaoptout

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Learn more about how to manage cookies below:

Google Chrome 
Mozilla Firefox 

Apple Safari 
Internet Explorer